{"id":2099,"date":"2026-07-30T14:26:25","date_gmt":"2026-07-30T14:26:25","guid":{"rendered":"https:\/\/ywk2.julongguang.com\/?page_id=2099"},"modified":"2026-07-30T14:26:26","modified_gmt":"2026-07-30T14:26:26","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/ywk2.julongguang.com\/?page_id=2099","title":{"rendered":"Refund &amp; Returns"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>1. Delivery Infor<\/strong><strong>m<\/strong><strong>ation<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to dispatch&nbsp;all&nbsp;orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout.&nbsp;You will receive a&nbsp;confirmation email with tracking details once your order has been dispatched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure that your shipping information is correct at the time of ordering. We are not responsible for delays or non-delivery resulting from incorrect&nbsp;or&nbsp;incomplete &nbsp;addresses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.Refund &amp; Returns Policy<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This&nbsp;retuns&nbsp;policy applies only&nbsp;to products purchased directly from&nbsp;hartleigh.com. If you purchased Hartleigh&nbsp;products through&nbsp;a&nbsp;third-party retailer, please contact&nbsp;them directly regarding&nbsp;their returns process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are happy to refund or exchange any product returned within <strong>14 days of delivery<\/strong>,provided that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item is <strong>unused<\/strong>\u00a0and <strong>unopened<\/strong>,<\/li>\n\n\n\n<li>The original <strong>hygiene seal is unbroken<\/strong>,<\/li>\n\n\n\n<li>The item is in its <strong>original packaging<\/strong>\u00a0and in resalable condition<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please note:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For health<\/strong><strong>&nbsp;<\/strong><strong>P<\/strong><strong>ro<\/strong><strong>te<\/strong><strong>c<\/strong><strong>tion and<\/strong><strong>&nbsp;<\/strong><strong>hy<\/strong><strong>gi<\/strong><strong>ene reasons,<\/strong><strong>&nbsp;<\/strong><strong>we cannot a<\/strong><strong>c<\/strong><strong>cept<\/strong><strong>&nbsp;<\/strong><strong>returns of any opened or used produ<\/strong><strong>c<\/strong><strong>ts<\/strong>&nbsp;unless the product is faulty or&nbsp;you received the wrong item.&nbsp;We do <strong>not accept returns due to a change of mind<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To arrange a return,&nbsp;please email&nbsp;us at info@hartleigh.com within 14 days of receiving your order. Returns sent without prior contact may not be processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once&nbsp;your return&nbsp;is received and inspected, we will&nbsp;notify you of the approval&nbsp;or&nbsp;rejection of your&nbsp;refund. Approved refunds will&nbsp;be issued to your original&nbsp;method of payment wilthin <strong>5-10 working days<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Original shipping charges are non-refundable<\/strong>, unless the return is due to an error\u00a0on our part.<\/li>\n\n\n\n<li><strong>Customers are responsible for return shipping costs<\/strong>\u00a0unless the item is faulty or<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">incorrect.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We recommend using a <strong>tracked shipping service<\/strong>\u00a0to ensure safe return.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Us<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about our Returns and Refunds Policy, please contact us by e-mail&nbsp;info@hartleigh.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Delivery Information We aim to dispatch&nbsp;all&nbsp;orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout.&nbsp;You will receive a&nbsp;confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-2099","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/ywk2.julongguang.com\/?page_id=2099\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Hartleigh \u2013 Science-Based Premium Nutrition Supplements - Hartleigh \u2013 Science-Based Premium Nutrition Supplements\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Refund &amp; Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements\" \/>\n\t\t<meta property=\"og:description\" content=\"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/ywk2.julongguang.com\/?page_id=2099\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t\t<meta property=\"og:image:height\" content=\"560\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-07-30T14:26:25+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-07-30T14:26:26+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Refund &amp; Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements\" \/>\n\t\t<meta name=\"twitter:description\" content=\"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ywk2.julongguang.com\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099#listItem\",\"name\":\"Refund &amp; Returns\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099#listItem\",\"position\":2,\"name\":\"Refund &amp; Returns\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/#organization\",\"name\":\"Hartleigh \\u2013 Science-Based Premium Nutrition Supplements\",\"description\":\"Hartleigh \\u2013 Science-Based Premium Nutrition Supplements\",\"url\":\"https:\\\/\\\/ywk2.julongguang.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/ywk2.julongguang.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/HARTLEIGH_white_logo_HD.png\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099\\\/#organizationLogo\",\"width\":1080,\"height\":560},\"image\":{\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099#webpage\",\"url\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099\",\"name\":\"Refund & Returns - Hartleigh \\u2013 Science-Based Premium Nutrition Supplements\",\"description\":\"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/?page_id=2099#breadcrumblist\"},\"datePublished\":\"2026-07-30T14:26:25+00:00\",\"dateModified\":\"2026-07-30T14:26:26+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/#website\",\"url\":\"https:\\\/\\\/ywk2.julongguang.com\\\/\",\"name\":\"Hartleigh \\u2013 Science-Based Premium Nutrition Supplements\",\"description\":\"Hartleigh \\u2013 Science-Based Premium Nutrition Supplements\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/ywk2.julongguang.com\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Refund & Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements","description":"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not","canonical_url":"https:\/\/ywk2.julongguang.com\/?page_id=2099","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/ywk2.julongguang.com#listItem","position":1,"name":"Home","item":"https:\/\/ywk2.julongguang.com","nextItem":{"@type":"ListItem","@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099#listItem","name":"Refund &amp; Returns"}},{"@type":"ListItem","@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099#listItem","position":2,"name":"Refund &amp; Returns","previousItem":{"@type":"ListItem","@id":"https:\/\/ywk2.julongguang.com#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/ywk2.julongguang.com\/#organization","name":"Hartleigh \u2013 Science-Based Premium Nutrition Supplements","description":"Hartleigh \u2013 Science-Based Premium Nutrition Supplements","url":"https:\/\/ywk2.julongguang.com\/","logo":{"@type":"ImageObject","url":"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png","@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099\/#organizationLogo","width":1080,"height":560},"image":{"@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099\/#organizationLogo"}},{"@type":"WebPage","@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099#webpage","url":"https:\/\/ywk2.julongguang.com\/?page_id=2099","name":"Refund & Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements","description":"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/ywk2.julongguang.com\/#website"},"breadcrumb":{"@id":"https:\/\/ywk2.julongguang.com\/?page_id=2099#breadcrumblist"},"datePublished":"2026-07-30T14:26:25+00:00","dateModified":"2026-07-30T14:26:26+00:00"},{"@type":"WebSite","@id":"https:\/\/ywk2.julongguang.com\/#website","url":"https:\/\/ywk2.julongguang.com\/","name":"Hartleigh \u2013 Science-Based Premium Nutrition Supplements","description":"Hartleigh \u2013 Science-Based Premium Nutrition Supplements","inLanguage":"en-US","publisher":{"@id":"https:\/\/ywk2.julongguang.com\/#organization"}}]},"og:locale":"en_US","og:site_name":"Hartleigh \u2013 Science-Based Premium Nutrition Supplements - Hartleigh \u2013 Science-Based Premium Nutrition Supplements","og:type":"article","og:title":"Refund &amp; Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements","og:description":"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not","og:url":"https:\/\/ywk2.julongguang.com\/?page_id=2099","og:image":"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png","og:image:secure_url":"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png","og:image:width":1080,"og:image:height":560,"article:published_time":"2026-07-30T14:26:25+00:00","article:modified_time":"2026-07-30T14:26:26+00:00","twitter:card":"summary_large_image","twitter:title":"Refund &amp; Returns - Hartleigh \u2013 Science-Based Premium Nutrition Supplements","twitter:description":"1. Delivery Information We aim to dispatch all orders wittin 1-2 working days. Delvary times may vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking details once your order has been dispatched. Please ensure that your shipping information is correct at the time of ordering. We are not","twitter:image":"https:\/\/ywk2.julongguang.com\/wp-content\/uploads\/2026\/07\/HARTLEIGH_white_logo_HD.png"},"aioseo_meta_data":{"post_id":"2099","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_custom_url":null,"og_image_custom_fields":null,"og_image_url":null,"og_image_width":null,"og_image_height":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_image_url":null,"twitter_title":null,"twitter_description":null,"schema_type":"default","schema_type_options":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null,"created":"2026-08-01 03:30:11","updated":"2026-08-01 03:30:11","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/ywk2.julongguang.com\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tRefund &amp; Returns\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/ywk2.julongguang.com"},{"label":"Refund &amp; Returns","link":"https:\/\/ywk2.julongguang.com\/?page_id=2099"}],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/pages\/2099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2099"}],"version-history":[{"count":1,"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/pages\/2099\/revisions"}],"predecessor-version":[{"id":2100,"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=\/wp\/v2\/pages\/2099\/revisions\/2100"}],"wp:attachment":[{"href":"https:\/\/ywk2.julongguang.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}